Co-constructiong cost-recovery, assembling benevolence

Sous titre:

The techno-political patterning of automatic water dispenses.

Auteur:

Tristl Christiane

Date de publication:

01 Décembre 2017

Mots-clefs:

Kenya
Nairobi
Automatic water dispenser
Water management system
ethico-politi
c water card
non-revenue-water

Publié ici :

23 Janvier 2018

Mis à jour le :

24 Janvier 2018

Domaines:

Géographie

Langue de publication:

Anglais

Zone géographique:

Afrique

Tristl Christiane
Mambo! Volume XIV, 4/ 2017

Concerned about “providing reliable and sustainable water supply in the developing world,” a multinational water pump manufacturing company identified the inability to: collect and manage revenue, reduce “non-revenue-water” and lack of money for service and maintenance as the main challenges for “sustainable water supply” in the Global South. To provide a solution to these supposed problems, the company developed “automatic water dispensers”. The dispensers are meant to replace kiosk attendants in already existing water kiosks in “slums” and rural areas. The dispenser can be described as a foursquare unit with a display, an integrated touch screen and a slot on the front side for the blue customer cards that come with the dispenser. Above the slot, the display shows the balance on the card, the amount of the water fetched, and the price per litre. According to the product brochure, the prepayment feature that is integrated in the water cards shall “remove uncertainty in revenue collection”. Combined with an internet connected water management system (WMS), the dispensers promise to improve the efficiency of the respective tap water system by facilitating transparent revenue collection. Through these features the water system promises to become sustainable and respectively costcovering. In the cartoon-like promotion film of the dispenser, the protagonist – a person labelled “water provider” – will by the end of the video have transformed into a “water manger”.

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